Listen To My Latest Podcast Episode:

149: A 3-Question Practice To End Overthinking and Move Forward

Listen To My Latest Podcast Episode:149: A 3-Question Practice To End Overthinking and Move Forward

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Five Simple Secrets to Get Through Your Scary Next Step

I remember it like it was yesterday. I was sixteen years old. I won a car!!!

It was a raffle at my all-girl high school, St. Ursula Academy in Cincinnati. For every ticket I sold for a raffle for a cruise, I got a chance for the car. The car sat in the front lobby of the school to incite us to get out there and sell.

A funny thing happened when I saw it. I heard my internal voice say “that’s mine.” I had my license for five months and I knew there was no other way I would get my own car. My parents weren’t going to buy one for me. It had to be mine.

It sat in that lobby, calling to me every day, all shiny and new, a gleaming white color with creamy beige interior – I knew I’d look fabulous sitting behind the wheel!

I made a plan to sell five $5.00 tickets every night for over a month until the day of the raffle. Despite hating to ask people for anything much less asking them to buy something from me, I went door-to-door and sold them without a lot of pain. I simply executed my plan to claim my car.
When the day of the raffle came, the Mother Superior, Sr. Jerome, spun the huge cage of chances, put her hand in and pulled my name out. Yes! My friends and I screamed.

In hindsight, I am glad I didn’t pay attention to the odds of me winning the car that day. If I had, I may not have acted.

In one of my favorite books, Do The Work, author Steven Pressfield talks about how Charles Lindbergh, Steve Jobs, and Winston Churchill “stayed stupid.” He says they weren’t smart enough to understand how impossible their tasks were. I prefer to think they kept their heads in the clouds.

If thinking too much leads to inaction, then there is benefit to keeping your head in the clouds—a phrase my father used to tell us we were not being smart. Whether we were stupid or smart, we took action and that’s what matters.

In Do The Work, Steven Pressfield also says: “Act. We can always revise and revisit once we’ve acted. But we can accomplish nothing until we act.”

I know action is scary, especially if you are just getting started.

A client of mine, Sally, recently decided she wanted to start an interior decorating business. I invited her to take a very bold first step. She was extremely excited and knew in her heart everything was aligning perfectly and on time to do so.

Despite her excitement, she emailed me the following day that she had been crying all morning as she prepared to take the step and she felt like throwing up. I told her that was normal. Simply take the step.

She did. She came ‘out of her closet’ and proclaimed to herself and others that she is an interior designer. Within two days of announcing it, she got her first client who is absolutely thrilled with her work.

Here are some steps to help you do the same. If you are starting a new business, changing careers or ready to add some new talent or passion to your experience, try these steps:

1. Keep your head in the clouds.
This means put your blinders on. Don’t think about all the pitfalls. Instead take action. The Universe will conspire to support you. Your next step will become clear by taking the first. Keep going. The Universe organizes around your self-actualization. Our job is to listen and show up.

2. Go Pro. Ask yourself: How would the best in my desired profession act, carry themself, speak?
You know what that is. So do whatever it takes. Live it: look it, sound like it, use as many senses as possible to manifest that Pro within you.

3. Tell other people “I am a _________”
Anything after “I am” is a powerful conductor. Physiologically, when you say it out loud, new neural pathways are created in your brain. Your mind will organize and show up to prove it is true.

If you feel like you are lying, consider this: you have likely been a speaker, interior decorator, recruiter, coach, inventor, or author since you were little. It is simply time to own it and let others know it too. Spiritually, any Zen Master will tell you, where your mind focuses your life will go.

4. Ask three people to work with you.
Maybe that’s someone in your chosen field who can advise you. Most professionals love to give advice and will be flattered that you asked. Then follow through on their suggestions and let them know how it turned out.

Maybe that’s someone with whom you can try out your new service. Offer to provide your service for free if they don’t like the outcome. All they can say is no. But if they do, ask them if they know someone else who needs what you have to offer, and ask them for a referral.

Or find someone on whom you can “practice.” Tell them you want their feedback so that you can fine-tune your delivery. Ask them what additional thing you could have done to make it special.

5. Get comfortable being uncomfortable.
There is anxiety when you are NOT creating and there is anxiety when you are. So be on the forward moving end of that proposition. Be ok with being uncomfortable. It means you are growing.

Take a breath. When you breathe you physiologically change your fight or flight state to calm. In just 30 seconds you can ‘drop-in’ to your true self and get access to your creative, wise solutions.

I drove my first car for eight years and then sold it. (I felt like I had won the lotto twice.) In that turning point, I learned it pays to keep my head in the clouds and to stay focused with where I am headed, not with “what if.”

What scary, first (or next) step is beckoning you?

https://www.ritahyland.com/wp-content/uploads/2020/04/five-simple-secrets-to-get-through-scary-next-step-rita-hyland.png 464 440 Rita Hyland https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg Rita Hyland2012-12-03 17:43:232022-06-06 14:01:18Five Simple Secrets to Get Through Your Scary Next Step

How To Lead From Your Spirit When Your Head Says “No Way”

“Your body can do more than your mind thinks it can.”  That was the line my 5:45 am exercise instructor said as we were in a deep excruciatingly painful plié with our imaginary two inch kitten heels on.

For non-ballerinas this means heels are up as you do mini-squats down and up.  This goes on for five minutes.  The Dailey Method program calls it “leg work.”  I call it “legs-O’-fire.”

It’s a good class for me because as a runner, I’ve been feeling the effects of not stretching all my life.  This class forces me to stretch physically and metaphorically.

The first time I heard my teacher say, “Your body can do more than your mind thinks it can,” I thought, “Is she kidding me?  This hurts like H@&%!”  I pulled out of the pose ahead of the others.

The next class she said it again.  “Your body can do more than your mind says it can.”

I wondered.  I wanted to test her “fact.”  Could I simply override my fact: feeling like a spike was drilling into both of my quads? I decided to try.

My legs shook.  My whole body quivered.   I muttered a few choice words under my breath.  She said hold it another 10 seconds.  I told my mind when it said “stop, now” that it was talking crazy talk.  “My body can do this.”  But how?

I thought, what if I just ‘let go.’  What if I stopped focusing on the pain? Stopped trying to control everything and let something else take over.  I did; I let go, and took my thoughts away from the pain and to my special imaginary escape image –the view from the Fairmont Kea Lani Hotel in Maui.

An amazing thing happened: I made it through the entire exercise.  On a physical level, my legs became stronger that day. On a more poignant level, my Spirit also became stronger.

I experienced the raw power of letting go and surrendering – something my driven, warrior-like self resists.

Since then I have become more observant of the other areas of my life where I hold myself back or stop early because my mind says I can’t do it.  I stall on my project,  I decide it’s too much work to put on that seminar, I think I can’t juggle my job and the extracurricular activities for the kids, I hold back so I ‘reserve my energy,’ I give up and agree with my mind that I can’t do it.

Einstein said our ego minds are to be the faithful servants of our Higher Self or Spirit.  But to do that we have to trust our Higher Selves.  Maybe our Higher Self can bring us a different way to accomplish the task, a way that we can make it happen. Too often, however, we lead from our minds, missing downloads of information, sparks of creativity, and answers because our mind isn’t even listening.

I invite you this week to come from a “new perspective” a more true, spirit-filled perspective instead of from what my teacher calls the little barking dog – the ego mind.

Ask yourself, “What if I listened to Spirit, what would I do?”  What would I explore, what lead would I follow or pursue if I didn’t think of my limitations?  What if I let my Spirit lead versus my head?  How would my reality change? Try it.  Let Spirit find you a path.  You may uncover an answer to something that’s been resisting you.  You may discover a new resource – inside of you.  Or you may simply feel lighter, freer, and happier as a result.  That kind of vibe is exactly where to start creating your beautiful life.

When we listen to the gentle guidance of our Spirit, our life flows and our mental and physical success follows.  It is a “fact” I love to prove to myself.

https://www.ritahyland.com/wp-content/uploads/2020/04/lead-from-your-spirit-when-head-says-no-rita-hyland.png 464 440 Rita Hyland https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg Rita Hyland2012-11-12 17:31:562022-06-06 14:02:42How To Lead From Your Spirit When Your Head Says “No Way”

How to Become a Bold Decision Maker and Stop Waiting

Every once in a while, I watch Donald Trump’s The Apprentice. What I really love about the show is the extreme executional challenges he gives to the teams.

These challenges range from hosting large events for elites, opening restaurants for celebrity galas, or raising absorbent amounts of money, to launching rides for Disney and new product lines for established companies.

Immediately when the challenges are released my mind says, “OMG, How can they do that?”

The typical response is, that they can’t. That’s impossible. How can they conceivably manifest that in such a short amount of time?  But I love these contestants because they go full out and get it done.

What project would compel YOU to take massive urgent action and complete it, if I told you I’d give you $1 million to finish it in the next 48 hours?

What would you be able to accomplish if Oprah said she would have you on one of her network’s shows on Friday? Would you finish your project? Complete your invention? Be prepared to make your pitch to the world?

I have been amazed at how long I can stall, deliberate, or wait until conditions are perfect before acting on things important to me, only to find that six months later I am still dawdling and nothing is executed!!

But sometimes it’s different. I recently had a project that was large and could have taken months to complete. Instead, I executed it in just days. How? I decided. I committed to a date, I leveraged the help of outside talent, and I made myself accountable to others. Why? Because not doing it was not an option.

Right now, is there something important that you have been considering for some time? Are you waiting until you have:

-more time,

-more money

-more confidence

-more certainty

-someone’s permission

-more support

-more clarity on what you want

-more knowledge blah, blah, blah

What’s your favorite reason for waiting?

So go for it. Decide. Stop waiting. Get moving. You will get clarity along the way.

Know this: You are ready. It’s time to make the decision.

Your challenge: What decision will get you unstuck, create momentum and accelerate your success and fulfillment?

Got it?

Now take the next 60-seconds to decide to commit or drop it.

Are you committed?

Then create a date, list your tasks, and start the project, now if possible. Enjoy imagining your pay-off. Maybe it isn’t a million dollars or the fame and impact associated with being on Oprah’s network. But maybe it is.

Don’t wait. Decide. Now.

https://www.ritahyland.com/wp-content/uploads/2020/04/become-bold-decision-maker-stop-waiting-rita-hyland.png 464 440 Rita Hyland https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg Rita Hyland2012-10-30 02:07:122022-06-06 14:25:29How to Become a Bold Decision Maker and Stop Waiting

How to Determine If You Are Far Enough Along Yet and Give Yourself the Push To Dive In

As I write this I am watching my daughter learn how to dive into the swimming pool for the first time.

My husband is a saint for teaching her. Despite her wanting to learn, she’s scowling, crying, and projecting her frustration on anyone in sight.

Yikes. Another belly-flop. (I am 20 yards away, and she just shouted that it is my fault.)

I understand. She’s a student.

There is a push-pull to our role of being student. We desire to learn. We want to grow, but it requires risk – the willingness to look foolish.

Being a student is rarely glamorous, often challenging, and usually uncomfortable.

Yet every day we all are called to become students again in order to live the great lives we are capable of living.

So how can we enjoy being a student more? Here are a few tips for you to try.

➢  Embrace it. If you woke above ground this morning, it means there is more for you to learn. Stop telling yourself you are behind. You are exactly where you are supposed to be. By not fighting reality, you will have the energy and enthusiasm to learn more and gain the confidence to soar.

➢  Be crazy curious. Life is strange with its twists and turns as every one of us sometimes learns. Know that there is a reason for everything. Be curious. Ask yourself, “What is this experience here to teach me?” “Why is this challenging situation perfect?” Your answer holds the key to your next step.

➢  Love the ‘rub.’ Life is not about getting what you want but who you become in the process. Look at the difficult experience today for what it really is — the salt that rubs the oyster so it can become the pearl it was destined to be.

➢  Celebrate! Too often we achieve our goal and don’t pause to acknowledge our growth and success along the way. In turn, we miss out on the best part. Celebrate what you learn and achieve. It strengthens your confidence to take on the next big growth opportunity.

“I did it! Did you see that mom? I really did it!” my daughter shouts as she gasps for air. It’s her first successful dive after hours of practice.

“I did see it! Whoohooo!” I shout back.

The little student becomes my teacher once again, reminding me to take the risk, dive in head first, and celebrate my wins -big and small.

Call to action: This week identify one thing you have been thinking about learning or doing but have held back on maybe because you have not wanted to look foolish or you can’t know the outcome in advance. Then take a quantum leap and decide to dive in.

Let me know how much fun you have once you do!

https://www.ritahyland.com/wp-content/uploads/2020/04/how-to-determine-if-you-are-far-enough-along-yet-give-push-to-dive-in-rita-hyland.png 464 440 Rita Hyland https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg Rita Hyland2012-08-23 17:57:042022-06-06 14:27:17How to Determine If You Are Far Enough Along Yet and Give Yourself the Push To Dive In

How To Re-Wire Your Competing Commitments

Matt, a 48-year-old busy executive, clutched his chest as the pain hit. Fear shot up through his entire body as he realized he was having a heart attack.

He thought about dying, about missing his kids’ graduations, their weddings, their futures.

After a moment, the pain subsided. But the fear did not. It was a false alarm. He was not having a heart attack, but considering his lack of exercise, he was well on his way. Matt decided he must make changes in his life to take care of his health.

He set up SMART goals (exercise 4 out of 5 days) and a tracking method—noting the days he exercised.

Three months in, he noticed he didn’t come close to keeping his commitments to himself. But why?

Commitment to morning exercise is worthless if you get hypnotized by emails on your phone and never make it to the gym. Commitment to this goal is not the issue. The competing commitment to another goal is the problem.

Matt was asked what he was afraid would happen if he changed his behavior: “I am afraid that if I don’t work seventy hours a week, everything will blow up. I’ll lose my job, and I’ll be destitute.”

What became clear is that Matt wanted job security more than he wanted physical and mental health.

If you have a competing belief, NO amount of willpower is going to get you to the gym.

How do you remove the barrier of a competing belief? Try this exercise.

Step 1: Identify your competing belief

1. State your commitment. I am committed to exercising four times a week.

2. What are you doing or not doing that’s keeping you from your commitment?

Saying yes to any and all work requests so I have no time to exercise.

3. What are you afraid would happen if you changed this behavior? I am afraid that if I don’t work seventy hours a week, I will fail and become destitute.

4. Therefore, what do you want more than being physically and mentally healthy? I’d rather have job security than feel healthy and at peace

5. Challenge the competing belief from #3. If you don’t work seventy hours will you REALLY fail and end up destitute?

Your logical mind knows you aren’t going to be broke if you work out for 30 minutes. But you believe it anyway.

Step 2: Re-program a competing belief

Challenge the belief by running tests to check its validity.

I suggested Matt take a small step by showering and eating a healthy breakfast twice a week before he turned on his phone.

In the beginning, he could only wait until after his shower to pick up his phone, but Matt kept stretching his comfort zone.

After a few weeks, he began to make it to the gym before checking his phone.

By testing the validity of his competing beliefs, he found that he could have health and maintain his job!

Matt has lost 35 pounds and reports feeling as good as when he ran a marathon 15 years ago. Even better, he works 50-hour weeks and no longer experiences the chest pains and stress that kept him from being present to his family and kids—the thing Matt wanted most of all.

Here’s to your emotionally, spiritually, and financially prosperous life!

https://www.ritahyland.com/wp-content/uploads/2020/04/How-to-re-wire-competing-commitments-rita-hyland.png 464 440 Rita Hyland https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg Rita Hyland2012-07-17 18:53:372022-06-06 14:28:44How To Re-Wire Your Competing Commitments

My Top 10 Lessons That Moved Me From Drained, Pocket-Digging and Lonely to Energized, Comfortable, and Fulfilled

Surviving life-draining 14-hour days working tax season, having just enough change for the El to get to work, spending lonely nights with my cat in a studio apartment. That use to be my life. Thankfully, I learned how to turn those days around. I did it through years of self-reflection, reading books, attending workshops, and working with coaches and mentors.

I’ve come a long way since then. Here are my top ten life lessons that turned my days around and continue to shape my long-term thinking.

1. Own it. I used to believe life was happening to me: I was unlucky in love. When I took 100% responsibility for my dreary relationships, life changed. Instantly I saw the changes that I—not others—needed to make. Don’t wait for someone else to change or to save you. “If it is to be, it’s up to me.”

2. What you appreciate, appreciates. Every night my husband listens as I list the reasons we are the luckiest people in the world. We could focus on what we want to change, what’s not going well. I choose to focus on what I appreciate. What we focus on expands. Our focus determines how we feel. How we feel determines our decisions and actions which shape our outcomes. Begin and end each day with gratitude.

3. Confidence is key. Confidence means caring less about what others think and doing what’s right for you. Follow your heart, and it will lead you to your best you.

4. Taking care of yourself is Job One. No one else can do it for you. It’s not their job. Putting yourself at the top of your to-do list isn’t selfish; it’s self-preservation. Taking care of yourself first puts you in a better position to help others.

5. Know and ask for what you want. Too many people wait to see what they get. They settle, and then are disappointed. Know what you desire in advance, and ask. Design your request as it would delight you. Then ask for it. You will be astounded at how many “yes” responses you receive when you do. Practice the art of asking and receiving.

6. Today is the starting line. You wouldn’t go to yesterday’s garbage to make tonight’s dinner. Don’t choose to experience today based on yesterday’s problems and circumstances. No matter how bad your habits or decisions have been until now, if you change them today, you can have a better life tomorrow.

7. Giving feels like getting. There is no easier way to connect to yourself and life than to give to another. Give your smile to the woman in the grocery store, your thumbs-up to the fellow runner you pass, your talent to a charity, and your words of encouragement to someone at work or home who forgot how special they are. Connecting and contributing is the most fulfilling action in life.

8. Growing means taking risks. When I resist change my husband kids me by calling me his “change agent.” My life is based on moving people to change, yet I still resist it at times. Being fearful is natural, but getting beyond your comfort zone leads to growth and reward. Get comfortable being uncomfortable. Move ahead even when it terrifies you. You will be happy you did.

9. Give yourself a break. Too often I feel I need to do more, better, faster, sooner. Yet I encourage others to be gentle with themselves. Self-criticism sucks the good life out of you. There is nothing rewarding or motivating about self-reproach. Praise yourself the way you do others. If you slip, try again.

10. Be in the moment. There will always be more to clean, more papers to straighten, more emails to respond to, and five more pounds to lose. Forget all that. Be in the moment. Right now is the only moment you have. Live in it.

Bonus: Life is not about getting what you want. It’s about who we become along the way. Our challenges are often gifts in disguise, supporting our continual evolution to become our best and true selves. Look for the gift –even in chaos.

Send me your top ten life lessons — or eight or five or even one. I want to keep learning.

https://www.ritahyland.com/wp-content/uploads/2020/04/top-10-lessons-that-moved-me-from-drained-to-fulfilled-rita-hyland.png 464 440 Rita Hyland https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg Rita Hyland2012-06-25 16:37:062022-06-06 14:30:23My Top 10 Lessons That Moved Me From Drained, Pocket-Digging and Lonely to Energized, Comfortable, and Fulfilled

Why Your Crisis Is A Good Thing and How To Avoid the Top Five Crisis Pitfalls

There’s nothing greater than a crisis to create a powerful breakthrough. I believe a crisis is an opportunity to set us in a new direction we wouldn’t have taken otherwise.

Oh, trust me when I am in a crisis, I don’t relish it, but I have learned and observed that my most significant changes and progress have been made as a result of a good crisis.

Fifteen years ago, I was really sick and on disability. Depleted from a draining job and not taking care of myself, I was fifteen pounds lighter and barely able to stand. During those weeks my apartment was robbed, a person very close to me died, I had to change apartments but couldn’t lift my head much less a box, and I was arrested by two Chicago female police officers –a story much too long to write here.

In summary, I was in a crisis. I was forced to take some bold actions, and in hindsight, it was the wake-up call I needed. It was a gift and the beginning of a whole new life.

If you ask most individuals about their greatest breakthroughs and then you ask what preceded them, you will almost always hear it was some sort of crisis.

~ Trina was a high-powered executive who wanted to change her career for years. Two years ago she was diagnosed with cancer. The health scare moved Trina to finally pursue the dream she had put off for 20 years–to own the successful business she runs today.

~ John inherited and ran his family business since he graduated from college. He did not choose his line of work, but it had always rewarded him handsomely. When the industry took a hit due to changes in technology and the economy, John was in crisis. With help, however, he identified work he is passionate about and today runs a thriving business that makes him excited to get out of bed daily.

The most powerful thing about a crisis is that it moves you to do something you wouldn’t have done before, because you have to.

Michael J. Fox states in his memoir, Lucky Man, that his diagnosis of Parkinson’s disease was a gift. Michael states, “The unexpected crisis forced a fundamental life decision.” For him it was to choose to embark on the journey and be present in his life. He considers himself lucky to have had the crisis.

A crisis simply means that nothing is working or you are not being rewarded for what you are doing as you once were.

Maybe your crisis is you have lost your job, lost a relationship, or a loved one. Maybe your business has tanked, you have become sick, or you simply woke up and realized you are not where you want to be.

If you are in crisis, here are Five Top Crisis Pitfalls you need to avoid.

1. Falling into guilt, shame, regret.
Give yourself a specific time frame to grieve and regret. Mark the date. Then, move on. Whatever happened was supposed to. Now it’s time to move to your next opportunity.

2. Telling yourself self-limiting rut stories. Steve Jobs had the choice between two stories: either he believed he was given up and discarded by his biological parents or chosen by his adoptive parents. The rest is history. Choose the story that supports where you are headed.

3. Trying to go it alone. Get help from the experts. Trying to re-invent the wheel costs time, happiness, and money. Be willing to invest in yourself and accept receiving support.

4. Turning set-backs into give-ups; shutting down.
Fail forward, every successful person failed on their way to the top. Look at what you missed in the last round and be sure not to make that mistake again—in that way it is never failure.

5. Procrastinating and excuse making –this isn’t the time or there’s no time. Fact: waiting for a perfect time guarantees you will never get started. Take one small step that moves you forward in the next 24 hours. If you don’t have an action, you are stuck. Get help.

The Point: Some of the most powerful transformations occur as a result of really difficult times.
To move through your crisis, remember to embrace and remain open rather than shut down. Ask for the help you need. With the help of others we do our best work and get there more quickly.

Trust me, you’ll thank your crisis one day.

https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg 0 0 Rita Hyland https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg Rita Hyland2012-05-01 21:13:092022-06-06 15:08:04Why Your Crisis Is A Good Thing and How To Avoid the Top Five Crisis Pitfalls

How to Field a Team That Can Produce Positive Results in a Time of Crisis

“Has anyone seen my wallet!?” I asked my three children as I fumbled through my purse.

“Your wallet is on the bed at Aunt Mary’shouse,” my eight-year-old daughter said matter-of- factly referring to my relatives home. We had just spent our spring break there.

“WHAT??!” It couldn’t be. I emptied my purse, I checked my over-stuffed carry-on, and I emptied my purse again. It was Saturday 5:10 am and the driver of the car I hired to take us to the airport had pulled over at a gas station because my two daughters were crying from motion sickness.

I called my relatives. They checked. “Yes, it’s here on the bed,” my aunt said. I felt my chest sink. “I’m on my way,” she said.

Arriving at the airport late due to the motion sickness, we had one hour before our flight would depart. I was alone with three kids and no identification in Richmond International Airport.

With more bags and car seats than hands, I wheeled our luggage in stages to the ticket counter.

Looking at the ticket agent, I said, “I am challenged. Can you help me?” With my two daughters crying, me on the verge, and my three-year-old son holding his teddy bear backpack and Woody doll, I told her my problem.

I asked if there were any flights later in the day. “No, not until Monday,” she responded. I stopped breathing as a recognized the severity of the situation. Returning to my aunt’s home and imposing on them for another two days was not an option I could fathom.

The ticket agent told me the bags needed to be checked no less than 30 minutes before flight. I said I understood. My aunt was on her way but had zero chance of making it by then.

There appeared to be no solution, but I kept the agent involved. While realistic I was committed to remaining calm and hopeful as I made her a part of my team. “What are the possible ways we could get on the flight,” I asked. I didn’t have an answer, but I could ask the questions to elicit her creative solutions. So I did.

Thirty minutes before the flight was to depart, I suddenly noticed the agent checking in my bags. She was talking to another agent saying, “Yes, we can do this without an ID if it is not an international flight and you are just going to Chicago.” OK! I was floored, and thanked her profusely. Without a plan we ran to my next hurdle—Security.

There I began, “I have a problem. Can you help me?” The TSA called her supervisor.

Suddently the TSA supervisor to strategize with me. “How can we do this,” I asked. I made it clear by ‘we’ I meant she and I.

She told me she could put us through without identification IF she had enough time to examine us extensively, but with only 22 minutes until the flight departed she wouldn’t be able to that..

“You need to get your ID,” she said. “Are you sure that’s our only way,” I said as though she and I were strategizing how to bring Apollo 13 back from the moon. I believed getting us on that plane had the same kind of odds. “Yes, it’s the only way.” She said it in a way that I heard “go for it.” She was cheering me on.

I had to find if my aunt had made it to the airport with my wallet.

That’s when my six-year-old threw up in the terminal. We went to the closest bathroom. She threw up again. She was crying. The stress level now ratcheted up again. I, feeling panicky, knew I had to remain calm and focused.

As we exited the restroom, my aunt arrived me with my wallet in hand. With only twelve minutes until the flight would depart, I grabbed the wallet like a baton at a track meet and ran back to Security, everyone following.

The line at Security was long. I needed to ask for more help. I asked a woman towards the front of the line if I could go in front of her. She looked me in the eye and said “no.” It was humbling, but I had to keep trying.

Other travelers raised their hands to offer us their place in line. It wasn’t enough.

Then the TSA supervisor appeared again. She instructed me to come to the front. She was direct, committed, and operated with urgency. I liked her. She was on my team. I did as she said. She put our bags through the machines. My three kids and I walked through the metal detector single file.

She handed me my bags and said, “Don’t put on your shoes. Just start running.” She then looked at her largest TSA and said, “John, I want you to take this bucket of hers and run with her as fast as you can.” John did as he was told.

The boarding pass read B13—the last gate.

With my oldest daughter leading the pack, my second daughter next to me crying, and me (shoeless) carrying my son, we ran. The TSA sprinted behind.

When we reached the gate I saw no planes connected to the airport. Then the gate attendant said, “Are you the Hylands?” “Yes,” I said. “I need your boarding passes. Your plane is right out there.”

I thanked both John and her from the bottom of my heart. Once I sat down on the plane I realized it was a team of nine that got me out of my crisis that day.

This is the point: When your problem is too big for you alone, ask for help. You may think I got lucky, but I believe I know how to get help– a frequent need of mine more often these days.

Here are the keys: Make people feel they are part of your team. Elicit their ideas and best solutions by asking questions. Respect them by letting them know you see ‘it’ in them. Remain calm, determined, and confident, especially during crisis so that your team models the same—then thank them profusely.

This week identify an area where you need help in order to succeed. Then build your team. The impossible becomes possible when you do.

https://www.ritahyland.com/wp-content/uploads/2020/04/field-a-team-that-produces-positive-results-rita-hyland.png 464 440 Rita Hyland https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg Rita Hyland2012-04-11 16:12:012020-04-10 10:26:06How to Field a Team That Can Produce Positive Results in a Time of Crisis

Do You Know Your Partner’s Love Language?

My husband came home with a dozen red roses on Valentine’s Day last year.

I was thankful but not ‘feeling the love.’ Before you decide I’m an ungrateful spouse, hear me out.

I love flowers. I really do. But for me love is best communicated through words of affirmation.

Gary Chapman, the author, of the bestselling book The Five Love Languages, describes this as my ‘love language.’

The premise is that each of us has a primary love language.

The five love languages are quality time, words of affirmation, gifts, acts of service, and physical touch. We all prefer one.

When we identify this particular love language in our spouse and also in ourselves, we can use this knowledge to enhance our relationship.

For example, you may truly love your spouse but if you say “I love you” when your spouse’s love language is ‘acts of service,’ he will not feel it.

Your spouse will register your love if you make his favorite cookies or replace the burned out light bulb in the garage.

Still further, you may feel you are slaving away all day demonstrating your love for your spouse (acts of service), but if your partner’s love language is physical touch, both of you will be frustrated.

By identifying your spouse’s love language and ‘speaking’ it, you communicate directly: “I see you. I love you. You matter,” –in a way that is received.

Why is this important?

Because in all the world there is no greater gift than to feel loved and be seen for who you are.

Being seen for who you are is the quickest way to heal the past and inspire one to reach his greatest potential in the future.

This week: Put a deposit in your relationship’s emotional bank account. Ask your partner what his love language is. Then communicate “I love you” in the way that is received.

Next, let your partner know what your love language is. For example you can say, “I realize nothing means more to me than when we spend quality time together.”

Don’t expect the other to know what you want. Be specific…and you will feel the love.

As for me, my husband already knows a big card explaining how I am his alpha and his omega is all I need to feel loved.

(Oh, he knows the flowers add a nice flare too–because I am specific!)

Here are some ideas if your partner’s love language is…

Quality time: Make a date to go out to dinner or walk in the park.

Words of affirmation: Say or write in a card, “I love the way you support our family.” “Thank you for giving your best in that difficult situation.”

Gifts: Give flowers or tickets to a game.

Acts of service: Bake his favorite cake. Fill the window washer fluid in the car.

Physical Touch: Give massage or a hug when she walks in the room.

BONUS: If you are still looking for a gift that says “I love you,” then consider giving the gift of Coaching. I’ve been struck by how many of you are buying Coaching as a gift for your spouses this year.

To make sure everyone has the same opportunity, now through Valentine’s Day, I am offering a Valentine Coaching Package:
Four private coaching sessions for your significant other (or yourself) versus the normal minimum of ten.

This is a unique offer. If you or your spouse have been thinking about working with a Coach, this is a great way to get started.

This offer runs through Valentine’s Day. Write [email protected] and type “Valentine Package” in the subject. The details will be sent to you right away.

Happy Valentines’ Day!
XOXO
Rita

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The Secret to Uncovering Your Passion

My mission this year is to change lives by supporting individuals to get paid to do work they love! My clients and I are off to a phenomenal start!

Experience shows me that when people do work they are passionate about the positive effect ripples out to their families, colleagues, communities, companies, and the world.

Conversely, I’ve seen the pain and tension in families and companies when individuals settle on work they think they “should” do versus what they want to do.

(Hint: It’s not good for anybody.)

Are you doing what you think you “should” versus what you want?

Do you tell yourself, “I’ve got a good thing going, how can I leave it?” Or “I don’t think I can get paid to do what I want.”

Are you settling because you don’t have the confidence to pursue your passion? Or worse, do you not know what your passion is?

This month several of my clients are actively transitioning into their dream careers, and by “transitioning” I mean they are doing it! Not researching, talking and considering it.

Here’s some of what’s going on…

• corporate director leaves his job to open his own business on a large property in downtown Chicago
• successful business owner, burnt out from his current business put the right people in place to run it so he could start a new business which excites him
• passionate entrepreneur closes on her own franchise this week
• corporate manager pursues “the big leap” of promotions and starts his new role today

All this in the month of January!

All different career pursuits, but they share similarities.

Bored, overwhelmed, or frustrated is how every one of these individuals previously described themselves.

Each knew there had to be something more, yet they weren’t going after it.

And each individual’s career and life forever changed once they decided.

If you want to make a change like these, here are three well-tested steps to get you started.

Step 1: Decide and commit to make the change. When you are no longer wishy-washy about where you are headed, you will no longer get wishy-washy results. Amazing things happen once you decide. (Even my self-proclaimed “skeptic” agrees.)

Step 2: Identify your passion.

To uncover your passion, answer the following:

1. What do you like to read, buy, and talk about?
2. What do you enjoy so much you would do it for free?
3. What energizes you and lights you up?
4. What does someone who knows and loves you see is your passion?

One of the main reasons we have trouble identifying our passion is because it’s too scary for us to see.

If your answer is “I don’t know” to any of the above questions, ask yourself, “What would I do if I weren’t afraid? If I couldn’t get it wrong, what would I do?”

Step 3: Take action today. Once you identify your passion—get started. Don’t wait until you have the certificate, degree, title, confidence or permission. If it’s truly your passion you can get started doing it today. This was some of the best advice I was given.

Bottom line: Decide to either love the work you do and bring your passion to it, or create a plan to leave it. The world suffers when you don’t love your work.

If you aren’t motivated to do it for yourself, do it for your children. As a mother of three, I know children do what we say, not what we do. If you want your children to believe they can do anything they want, then you must live it.

Remember: When your life improves, the world improves. Begin today!

https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg 0 0 Rita Hyland https://www.ritahyland.com/wp-content/uploads/2020/04/Rita-Hyland-1-line-blue-NOTAG-01.svg Rita Hyland2012-01-25 16:26:382012-01-25 16:26:38The Secret to Uncovering Your Passion
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Hi, I’m Rita!

I’ve guided individuals, leaders and teams over the last two decades through 1000’s of challenges —coaching them to build businesses and careers that thrive and lives they love.

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